Returns & Exchanges

At Jada Toys, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return unworn items with original tags within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all garment tags are attached and the items are in their original condition.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it to the outside of your return package.

4

Drop Off and Refund

Drop your package at any authorized carrier location; once received and inspected, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing